She had one heirloom diamond and wanted another one to match it. Close enough wasn’t what she asked for.

Early in the business, I was still figuring out how I wanted to work with clients. This was one of the meetings that helped me find my way.

He had an idea in his head for the engagement ring he wanted. He just couldn’t quite articulate it yet.

He had already been to Tiffany and knew exactly what he wanted. Then he came to me to see what I would do with the same idea.

A grandmother, a mother, a daughter and an aunt brought me a jewelry box filled with pieces that were broken, unworn, or forgotten. We ended up with four necklaces. One for each of them.

She had two jewelry boxes full of things she had inherited, collected, forgotten about and stopped wearing. We spent two and a half hours figuring out what was actually there.